FOUNDER | MANAGING DIRECTOR

Andrea Williams

0416 921 400

Andrea Williams is the Founder and Managing Director of Asset Reports, a Perth-based property inspection and reporting business she established in 2007. With over 18 years of industry experience, Andrea has built Asset Reports into one of Western Australia’s most trusted property services providers, delivering tens of thousands of inspections annually to hundreds of real estate clients.

Andrea is known for her hands-on leadership style, strong client relationships, and unwavering commitment to quality. Under her direction, Asset Reports has continually evolved — expanding beyond traditional Property Condition Reports to offer innovative, technology driven solutions that support property managers, owners, and investors across WA and interstate.

A strong advocate for professionalism and efficiency in the property sector, Andrea has led the development of streamlined reporting systems, scalable inspection processes, and strategic partnerships that ensure Asset Reports remains at the forefront of industry standards.

Andrea is also passionate about mentoring, team development, and supporting women in business. She prides herself on building a values-driven company culture focused on accountability, service excellence, and long-term client trust.

Outside of work, Andrea is a dedicated mother and believes deeply in balance, resilience, and continuous growth — values that strongly influence both her leadership approach and the way Asset Reports supports its clients.

MANAGER

Residential and Commercial

Fiona Millet

0429 990 795

Fiona is the Residential and Commercial Head of Department at Asset Reports, bringing extensive operational expertise and a strong client focused approach to the role.

Fiona plays a key role in overseeing service delivery across both residential and commercial inspections, ensuring consistency, accuracy, and reliability for our real estate clients. She is passionate about building and maintaining strong relationships with agencies and industry partners and takes a proactive approach to identifying opportunities that enhance client experience and service outcomes.

Her strengths lie in customer satisfaction, strategic relationship management, and ensuring inspection services are delivered to a consistently high standard.

As Head of Department, Fiona is deeply committed to providing exceptional service to you and your team. She understands that Asset Reports represents your agency when attending properties and takes this responsibility seriously, ensuring every inspection reflects positively on your brand.

We value the trust you place in us for your Ingoing Property Condition Reports and Routine Inspections, and Fiona works closely with our team to ensure that trust is upheld at every stage.

Assistant Head of Department, Quality Control Manager & Reports Online Manager

Residential and Commercial

Ming Osborne

(08) 9371 7240

Ming Osborne plays a critical role in maintaining the accuracy, consistency, and overall quality of Asset Reports’ Property Condition Reports and inspection services.

As Assistant Head of Department and Quality Control Manager, Ming oversees the final review and release of inspection reports, ensuring each report meets Asset Reports’ high standards before delivery to clients. She works closely with the Quality Control team to thoroughly check all aspects of each report, with a strong focus on detail, compliance, and presentation.

In addition, Ming manages Reports Online, Asset Reports’ proprietary technology platform, supporting real estate agencies with efficient access to inspection reports and streamlined workflows. Her deep understanding of both the inspection process and the reporting system ensures a seamless experience for clients and internal teams alike.

Ming has worked within the Asset Reports business for over a decade, bringing extensive institutional knowledge and continuity to the role. Her long-standing commitment to quality and service excellence provides confidence to real estate agencies that rely on Asset Reports for accurate, dependable, and professionally presented inspection reporting.

ACCOUNTANT

Fiona Jiang

9371 7240

Fiona Jiang is the Accountant at Asset Reports, bringing over 20 years of senior accounting experience across professional services environments.

Fiona is responsible for the management and oversight of the company’s accounting functions related to Property Condition Reports, ensuring accurate invoicing, disciplined financial processes, and reliable reporting. She works closely with management and operational teams to support efficient workflows and maintain financial clarity across the business.

With a strong focus on precision, compliance, and process improvement, Fiona ensures accounting systems operate to a high professional standard. Her depth of experience enables her to identify efficiencies, strengthen internal controls, and support the scalable delivery of Asset Reports’ services.

Fiona’s structured, detail-driven approach and commitment to excellence make her a trusted and integral member of the Asset Reports leadership support team.

Property Condition Report Consultants

We provide a full 3–6-month traineeship for our experienced and new staff who come on board for a career as an On-Road Consultant for Residential and Commercial Property Condition Reports. Throughout this process, we train the team to know the preferences of each client and understand the requirements of the most critical document in any lease. The training process is designed to give our consultants the knowledge and expertise they need to provide quality reports so that, in the worst-case scenario, their reports will hold up in court. Each of our consultants has excellent attention to detail, and they are dedicated to producing reports and photographs of the highest standard

Routine Inspection Consultants

Each consultant has a property portfolio assigned to them each month to build a strong relationship with the Property Manager and become familiar with the properties. We pride ourselves on responsibility, discretion, and thorough reporting. Each month we create a schedule of the inspections, providing dates and times for the Property Manager to advise their tenants. The Consultant and Property Manager work closely over the inspection period, from maintaining the routine schedule to communicating any urgent feedback each day. We then supply a detailed, unbiased report in an editable format, outlining the home's condition as we inspected it on the day and provide extensive photos of any damages or concerns to the house, as well as overall photos of each room.