FOUNDER | MANAGING DIRECTOR

Andrea Williams

0416 921 400

Andrea is the Founder and Managing Director of Asset Reports, overseeing the company’s daily operations from Perth, Western Australia.

Since establishing the business in 2007, she has maintained longstanding relationships with most of her clients, focusing on Legislative Property Condition Reports as well as managing Routine Inspections and Final Bond Inspections for real estate firms.

Andrea also founded the in-house technology platform Reports Online, which delivers documents to agencies. She has recently partnered with Inspection Express to provide reports to clients through either delivery method.

In her spare time, Andrea enjoys being a mother to her daughter and serves as a mentor with Kaleidoscope, an award-winning program that connects skilled newcomers with mentors in their professional field.

MANAGER

Residential and Commercial

Fiona Millet

0429 990 795

Fiona is the Residential and Commercial Head of Department at Asset Reports, bringing a wealth of expertise to the role, with a master's degree in Business Administration and Luxury Marketing.

Fiona brings a fresh approach to Asset Reports and is passionate about fostering strong relationships with our clients and partners.

Her expertise lies in ensuring customer satisfaction, building and maintaining strategic alliances and identifying new business opportunities.

As the Head of Department, Fionas commitment is to provide exceptional service to you and your team. We are grateful that you trust us with your Ingoing PCRS and Routine Inspections and understand that we visiting the properties on behalf of your company brand.

ASSISTANT MANAGER - ASSET REPORTS

MANAGER - REPORTS ONLINE

Residential and Commercial

Ming Osborne

(08) 9371 7240

Ming plays a critical role in ensuring the accuracy and quality of Asset Reports' Property Condition Reports. As the Assistant Head of Department and Quality Control Manager, she oversees the final report's delivery and ensures that it meets the high standards set by the company.

Ming works closely with the Quality Control team to ensure that every aspect of the report is thoroughly checked and reviewed before it is delivered to the client. Her dedication to quality control has earned the trust of many clients who rely on Asset Reports for their property inspections.

ACCOUNTANT

Fiona Jiang

9371 7240

Fiona is a dedicated professional with over 10 years of experience in accounting. She oversees the accounts administration for both the PCR and VR departments. With a degree in Accounting from ACU and experience working closely with the quality control department, Fiona manages routine reports and 3D Virtual Tour invoicing.

Her passion for organization and attention to detail ensure that the accounts are kept in perfect order. Fiona is always looking for ways to improve the clients' experience and streamline the accounts process. She is an invaluable member of the team and is dedicated to delivering outstanding results.

Property Condition Report Consultants

We provide a full 3–6-month traineeship for our experienced and new staff who come on board for a career as an On-Road Consultant for Residential and Commercial Property Condition Reports. Throughout this process, we train the team to know the preferences of each client and understand the requirements of the most critical document in any lease. The training process is designed to give our consultants the knowledge and expertise they need to provide quality reports so that, in the worst-case scenario, their reports will hold up in court. Each of our consultants has excellent attention to detail, and they are dedicated to producing reports and photographs of the highest standard

Routine Inspection Consultants

Each consultant has a property portfolio assigned to them each month to build a strong relationship with the Property Manager and become familiar with the properties. We pride ourselves on responsibility, discretion, and thorough reporting. Each month we create a schedule of the inspections, providing dates and times for the Property Manager to advise their tenants. The Consultant and Property Manager work closely over the inspection period, from maintaining the routine schedule to communicating any urgent feedback each day. We then supply a detailed, unbiased report in an editable format, outlining the home's condition as we inspected it on the day and provide extensive photos of any damages or concerns to the house, as well as overall photos of each room.