FOUNDER | MANAGING DIRECTOR

Andrea Williams

0416 921 400

Andrea Williams is the Founder and Managing Director of Asset Reports, a Perth-based property inspection and reporting business she established in 2007. With over 20 years of industry experience, Andrea has built Asset Reports into one of Western Australia’s most trusted property services providers, delivering tens of thousands of inspections annually to hundreds of real estate clients.

Andrea is known for her hands-on leadership style, strong client relationships, and unwavering commitment to quality. Under her direction, Asset Reports has continually evolved — expanding beyond traditional Property Condition Reports to offer innovative, technology driven solutions that support property managers, owners, and investors across WA and interstate.

A strong advocate for professionalism and efficiency in the property sector, Andrea has led the development of streamlined reporting systems, scalable inspection processes, and strategic partnerships that ensure Asset Reports remains at the forefront of industry standards.

Andrea is also passionate about mentoring, team development, and supporting women in business. She prides herself on building a values-driven company culture focused on accountability, service excellence, and long-term client trust.

Outside of work, Andrea is a dedicated mother and believes deeply in balance, resilience, and continuous growth — values that strongly influence both her leadership approach and the way Asset Reports supports its clients.

MANAGER

Residential and Commercial

Fiona Millet

0429 990 795

Fiona is the Residential and Commercial Head of Department at Asset Reports, bringing extensive operational expertise and a strong client focused approach to the role.

Fiona plays a key role in overseeing service delivery across both residential and commercial inspections, ensuring consistency, accuracy, and reliability for our real estate clients. She is passionate about building and maintaining strong relationships with agencies and industry partners and takes a proactive approach to identifying opportunities that enhance client experience and service outcomes.

Her strengths lie in customer satisfaction, strategic relationship management, and ensuring inspection services are delivered to a consistently high standard.

As Head of Department, Fiona is deeply committed to providing exceptional service to you and your team. She understands that Asset Reports represents your agency when attending properties and takes this responsibility seriously, ensuring every inspection reflects positively on your brand.

We value the trust you place in us for your Ingoing Property Condition Reports and Routine Inspections, and Fiona works closely with our team to ensure that trust is upheld at every stage.

EXECUTIVE ASSISTANT

Grace Jackson

9371 7240

Grace plays a key role in supporting operational efficiency, communications and staff development at Asset Reports, contributing to the consistent delivery of professional services across the business.

Working under the direction of Fiona, her direct manager, Grace assists in coordinating inspection bookings, report delivery and daily operational requirements. She also supports the administration of Reports Online, the company’s proprietary online reporting platform, helping maintain efficient processes and a reliable experience for clients.

Grace oversees the company’s digital communications, including its website and social media presence, ensuring that information remains professional, relevant and aligned with Asset Reports’ established reputation.

She is also responsible for training and onboarding new employees, providing structured guidance on company procedures, reporting standards and service expectations. Her contribution to staff development is instrumental in maintaining the accuracy, consistency and professionalism that underpin Asset Reports’ operations.

ACCOUNTANT

Fiona Jiang

9371 7240

Fiona Jiang is the Accountant at Asset Reports, bringing over 20 years of senior accounting experience across professional services environments.

Fiona is responsible for the management and oversight of the company’s accounting functions related to Property Condition Reports, ensuring accurate invoicing, disciplined financial processes, and reliable reporting. She works closely with management and operational teams to support efficient workflows and maintain financial clarity across the business.

With a strong focus on precision, compliance, and process improvement, Fiona ensures accounting systems operate to a high professional standard. Her depth of experience enables her to identify efficiencies, strengthen internal controls, and support the scalable delivery of Asset Reports’ services.

Fiona’s structured, detail-driven approach and commitment to excellence make her a trusted and integral member of the Asset Reports leadership support team.

Property Condition Report Consultants

We provide a full 3–6-month traineeship for our experienced and new staff who come on board for a career as an On-Road Consultant for Residential and Commercial Property Condition Reports. Throughout this process, we train the team to know the preferences of each client and understand the requirements of the most critical document in any lease. The training process is designed to give our consultants the knowledge and expertise they need to provide quality reports so that, in the worst-case scenario, their reports will hold up in court. Each of our consultants has excellent attention to detail, and they are dedicated to producing reports and photographs of the highest standard

Routine Inspection Consultants

Each consultant has a property portfolio assigned to them each month to build a strong relationship with the Property Manager and become familiar with the properties. We pride ourselves on responsibility, discretion, and thorough reporting. Each month we create a schedule of the inspections, providing dates and times for the Property Manager to advise their tenants. The Consultant and Property Manager work closely over the inspection period, from maintaining the routine schedule to communicating any urgent feedback each day. We then supply a detailed, unbiased report in an editable format, outlining the home's condition as we inspected it on the day and provide extensive photos of any damages or concerns to the house, as well as overall photos of each room.